Terms of Service

End-User License Agreement (EULA) of Innovaze LTD Trading As Dog Training College

 

This End-User License Agreement (“EULA”) is a legal agreement between you and Innovaze LTD Trading As Dog Training College

 

This EULA agreement governs your acquisition and use of our Innovaze LTD Trading As Dog Training College software (“Software”) directly from Innovaze LTD Trading As Dog Training College or indirectly through a Innovaze LTD Trading As Dog Training College authorized reseller or distributor (a “Reseller”).

 

Please read this EULA agreement carefully before completing the installation process and using the Innovaze LTD Trading As Dog Training College software. It provides a license to use the Innovaze LTD Trading As Dog Training College software and contains warranty information and liability disclaimers.

 

If you register for a free trial of the Innovaze LTD Trading As Dog Training College software, this EULA agreement will also govern that trial. By clicking “accept” or installing and/or using the Innovaze LTD Trading As Dog Training College software, you are confirming your acceptance of the Software and agreeing to become bound by the terms of this EULA agreement.

 

If you are entering into this EULA agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity and its affiliates to these terms and conditions. If you do not have such authority or if you do not agree with the terms and conditions of this EULA agreement, do not install or use the Software, and you must not accept this EULA agreement.

 

This EULA agreement shall apply only to the Software supplied by Innovaze LTD Trading As Dog Training College herewith regardless of whether other software is referred to or described herein. The terms also apply to any Innovaze LTD Trading As Dog Training College updates, supplements, Internet-based services, and support services for the Software, unless other terms accompany those items on delivery. If so, those terms apply.

 

License Grant

Innovaze LTD Trading As Dog Training College hereby grants you a personal, non-transferable, non-exclusive licence to use the Innovaze LTD Trading As Dog Training College software on your devices in accordance with the terms of this EULA agreement.

 

You are permitted to load the Innovaze LTD Trading As Dog Training College software (for example a PC, laptop, mobile or tablet) under your control. You are responsible for ensuring your device meets the minimum requirements of the Innovaze LTD Trading As Dog Training College software.

 

You are not permitted to:

 

Edit, alter, modify, adapt, translate or otherwise change the whole or any part of the Software nor permit the whole or any part of the Software to be combined with or become incorporated in any other software, nor decompile, disassemble or reverse engineer the Software or attempt to do any such things

Reproduce, copy, distribute, resell or otherwise use the Software for any commercial purpose

Allow any third party to use the Software on behalf of or for the benefit of any third party

Use the Software in any way which breaches any applicable local, national or international law

use the Software for any purpose that Innovaze LTD Trading As Dog Training College considers is a breach of this EULA agreement

Intellectual Property and Ownership

 

Innovaze LTD Trading As Dog Training College shall at all times retain ownership of the Software as originally downloaded by you and all subsequent downloads of the Software by you. The Software (and the copyright, and other intellectual property rights of whatever nature in the Software, including any modifications made thereto) are and shall remain the property of Innovaze LTD Trading As Dog Training College.

 

Innovaze LTD Trading As Dog Training College reserves the right to grant licences to use the Software to third parties.

 

Termination

This EULA agreement is effective from the date you first use the Software and shall continue until terminated. You may terminate it at any time upon written notice to Innovaze LTD Trading As Dog Training College.

 

It will also terminate immediately if you fail to comply with any term of this EULA agreement. Upon such termination, the licenses granted by this EULA agreement will immediately terminate and you agree to stop all access and use of the Software. The provisions that by their nature continue and survive will survive any termination of this EULA agreement. This EULA was created by Tony Andrews for Innovaze LTD Trading As Dog Training College

 

Governing Law

This EULA agreement, and any dispute arising out of or in connection with this EULA agreement, shall be governed by and construed in accordance with the laws of GB.

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Privacy Policy

Last Updated: Thursday 24th May 2018 (To comply with GDPR)

BACKGROUND:

 Dog Training College Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website ‘www.dogtrainingcollege.co.uk and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site and you will be required to read and accept this Privacy Policy when purchasing from us. If you do not accept and agree with this Privacy Policy, you must stop using our Site immediately. Definitions and Interpretation:In this Policy the following terms shall have the following meanings:  “Account”means an account required to access and/or use certain areas and features of our Site;“Cookie”means a small text file placed on your computer or device by our Site when you visit certain parts of our  Site and/or when you use certain features of our Site. Details of the Cookies used by our Site are set out in Part 14, below; and“Cookie Law”means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; Information About Us Our Site is owned and operated by Dog Training College Ltd, a Limited Company, registered in England under company number 11374065.Registered address: Dog Training College, Epsilon House, Ipswich, IP3 9FJ Data Protection Controller: Dog Training College LtdEmail address: info@dogtrainingcollege.co.ukTelephone number: 0800 471 4742Postal Address: Dog Training College, Epsilon House, Ipswich, IP3 9FJWe are a member/ approved centre of:

• Pet Professional Guild
• Animal Building Blocks Academy
• British Small Animal Veterinary Association
• A Protrainings’ Approved Centre
• Registered Council of Dog Behaviourists and Dog Trainers  

 What Does This Policy Cover? This Privacy Policy applies only to your use of our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them. What is Personal Data?Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. What Are My Rights? Under the GDPR, you have the following rights, which we will always work to uphold:The right to be informed about our collection and use of your personal data.  This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.The right to access the personal data we hold about you. Part 13 will tell you how to do this.The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 15 to find out more.The right to restrict (i.e. prevent) the processing of your personal data.The right to object to us using your personal data for a particular purpose or purposes.The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.Rights relating to automated decision-making and profiling. We do not use your personal data in this way.For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. What Data Do We Collect? Depending upon your use of our Site, we may collect some or all of the following personal and non-personal data (please also see Part 14 on our use of Cookies and similar technologies and our Cookie Policy.

• Name;
• Date of birth;
• Gender;
• Address;
• Email address;
• Telephone number;
• Business name;
• Job title;
• Profession;
• Payment information;
• Information about your preferences and interests;
• IP address;
• Web browser type and version;
• Operating system;
• A list of URLs starting with a referring site, your activity on our Site, and the site you exit to;
• Family members ages;
• Pets details.

How Do You Use My Personal Data? Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for the following purposes:

• Providing and managing your Account;
• Providing and managing your access to our Site;
• Personalising and tailoring your experience on our Site;
• Supplying our services to you. Your personal details are required in order for us to enter into a contract with you.
• Personalising and tailoring our services for you.
• Communicating with you. This may include responding to emails or calls from you.
• Supplying you with information by email or post that you have opted-in to (you may unsubscribe or opt-out at any time by clicking the opt out button on the bottom of our emails.
• Analysing your use of our Site and gathering feedback to enable us to continually improve our Site and your user experience.

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text or by post with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. Third Parties (including Wix.com, Facebook.com, Protrainings.eu,) whose content may appear on Our Site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.We use the following automated systems for carrying out certain kinds of decision-making. If at any point you wish to query any action that we take on the basis of this or wish to request ‘human intervention’ (i.e. have someone review the action themselves, rather than relying only on the automated method), the GDPR gives you the right to do so. Please contact us to find out more using the details in Part 15.

• The following automated decision-making method(s) may be used:
  • Form Completion. These will include a auto response and may include a follow up message. Your data is secured with encryption on 123formbuilder.com

How Long Will You Keep My Personal Data?We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

• Customer accounts will be kept for the entire time a customer is using our services and will be deleted after a period of 3 years of the customer using our products or services.
• If we collect personal data for the purposes of legitimate business interests and do not obtain you as a customer we will remove your data after a period of two years

How and Where Do You Store or Transfer My Personal Data?We store your data in compliance with the GDPR and may transfer your data to a third party based in the US, this may be protected if they are part of the EU-US Privacy Shield. This requires that third party to provide data protection to standards similar to those in Europe. More information is available from the European Commission.Please contact us using the details below in Part 15 for further information about the particular data protection mechanism used by us when transferring your personal data to a third country.The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

• Ensuring the third parties that we store our data with are compliant with the GDPR.

 Do You Share My Personal Data? We may sometimes contract with the following third parties to supply certain products and services. These may include payment processing, delivery, and marketing. In some cases, those third parties may require access to some or all of your personal data that we hold.

• MailChimp – We use Mailchimp to deliver bulk emails and automated emails.
• PureJam – We use PureJam to take our calls when all our lines are busy.
• Protrainings – We use Protraining’s to certify courses.
• 123Form Builder – We use 123Formbuilder to create forms for our website.
• Dial9 Communications – We use Dial9 Communications for our phone systems.
• Wix – We use Wix to create our website.
• Gmail – We use Gmail for our standard emailing software.
• Eventbrite – We use Eventbrite to sell tickets to some of our events.
• Stripe – We process all payments from our website through Stripe
• PayPal – We may from time to time use PayPal Here or PayPal Terminal to take in person or telephone payments.
• FastSMS – For text message reminders.
• Click Funnels – We use ClickFunnels as an extension to our website.

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 9.If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR, as explained above in Part 9.In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.How Can I Control My Personal Data?In addition to your rights under the GDPR, set out in Part 5, when you submit personal data via our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving. Can I Withhold Information? You may access certain areas of our Site without providing any personal data at all. However, to use all features and functions available on our Site you may be required to submit or allow for the collection of certain data.You may restrict our use of Cookies. For more information, see Part 14. How Can I Access My Personal Data?If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.We will respond to your subject access request 14 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress. How Do You Use Cookies?Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. For more details, please refer to the table below. These Cookies are not integral to the functioning of Our Site and your use and experience of our Site will not be impaired by refusing consent to them.All Cookies used by and on our Site are used in accordance with current Cookie Law.Before Cookies are placed on your computer or device, you will be shown a ‘Accept Cookies notice’ requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of our Site may not function fully or as intended. You will be given the opportunity to allow only first-party Cookies.  Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our Site is used. This, in turn, enables us to improve our Site and the products and services offered through it.The analytics service(s) used by our Site use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. We use Cookiebot to scan our website for Cookies. To find out exactly what cookies we use click hereHow Do I Contact You? To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:Email address: info@dogtrainingcollege.co.ukTelephone number: 0800 471 4742Postal Address: Epsilon House, West Road, Ipswich, IP3 9FJ  Changes to this Privacy Policy We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.×